Let's talk about what you're building

Questions about plans, pricing, billing or your account? Send us a message and it goes straight to the right team. Most replies arrive within one business hour.

Get in touch

Pick the fastest way for you. All times are Eastern Time (ET).

Open a ticket

The fastest way to reach the right team, 24/7.

Open a support ticket

Email us

We reply within one business hour.

support@foxeep.com

Call us

Sales and technical support.

+1 (302) 550-4769

Address

16192 Coastal Hwy, Lewes, DE 19958, United States

Sales & technical support	24/7/365
Billing & accounts	Mon to Fri, 8am to 8pm ET
General & administration	Mon to Fri, 9am to 5pm ET

Send us a message

Choose a department. Your message opens a ticket with that team and you'll get a confirmation email with the ticket number.

Questions about contacting us

How quickly will you reply?

Phone and chat are answered in under two minutes on average, 24/7. Messages sent with this form open a ticket and get a reply within one business hour.

Which department should I choose?

Sales for plans, pricing and new orders. Technical support for anything not working. Billing & accounts for invoices, payments and refunds. General / Administration for everything else.

How will I know my message arrived?

You'll see a confirmation on this page and receive an email with your ticket number. You can reply to that email to add details.

Can you help me choose the right plan?

Yes. Tell us what you're building and your expected traffic, or compare everything on our Services & Pricing page.

What is your address?

Our address is 16192 Coastal Hwy, Lewes, DE 19958, United States. For the fastest answer, please open a ticket or email us.

Didn't find your question?

Write to us at faq@foxeep.com and our team will get back to you within one business day.